Legal

Terms & Conditions

Effective date: June 3, 2026

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These Terms and Conditions ("Terms") govern your use of the Saber West website and transportation services provided by Saber West LLC DBA Saber West Limo & Bus Service ("Saber West," "we," "us," or "our"). By accessing our website, requesting a quote, booking service, or opting into SMS communications, you agree to these Terms.

1. Acceptance of Terms

If you do not agree with any part of these Terms, please do not use our website or services. We may update these Terms from time to time. Continued use after changes are posted constitutes acceptance of the revised Terms where permitted by law.

2. Services and Quotes

Saber West provides luxury transportation services including black car, chauffeur, airport, shuttle, limo, and bus service. Quotes, estimates, and online pricing displays are informational and non-binding until confirmed in writing or by dispatch. All bookings are subject to vehicle availability, route feasibility, and final confirmation by Saber West.

3. Booking and Cancellation

  • Bookings may be made through our website, by phone, email, WhatsApp, or other approved channels.
  • Cancellations made at least 24 hours before the scheduled pickup time generally qualify for a full refund or credit, unless otherwise stated at booking.
  • Late cancellations, no-shows, or failure to be ready at the scheduled pickup time may result in charges up to the full reserved fare or applicable minimums.
  • Special events, multi-vehicle bookings, and peak-demand dates may have different cancellation terms disclosed at the time of booking.

4. Payment Terms

  • Payment for services must be made in full prior to or at the time of service unless Saber West approves alternate billing arrangements in writing.
  • We accept major credit cards, cash, and other payment methods as communicated by dispatch.
  • Additional charges may apply for waiting time, extra stops, tolls, parking, cleaning fees, or route changes approved during service.
  • Billing disputes must be reported within 7 days of the charge.

5. Passenger Responsibilities

You agree to use our services lawfully and in accordance with all applicable laws. Passengers must behave respectfully toward chauffeurs and vehicles. Misuse, fraudulent activity, abusive behavior, illegal substances, or damage to vehicles may result in service termination and additional charges.

6. Limitation of Liability

To the fullest extent permitted by law, Saber West is not liable for delays, missed connections, or service failures caused by circumstances beyond our reasonable control, including but not limited to weather, traffic, road closures, mechanical failures, airport delays, security events, or force majeure events. Our total liability for any claim relating to a specific trip is limited to the amount paid for that trip, except where applicable law requires otherwise.

7. Privacy

Your personal information is handled according to our Privacy Policy, which explains how we collect, use, and safeguard your data.

8. SMS Terms & Conditions

SMS Consent

By providing your mobile number and opting in, you consent to receive informational and transactional SMS messages from Saber West Limo & Bus Service. Your information will not be shared with third parties for their independent marketing purposes.

Types of SMS Communications

Messages may include transportation confirmations, dispatch updates, service reminders, and customer care responses.

Message Frequency

You may receive up to 10 SMS messages per week depending on the type of communication. Frequency may vary.

Message & Data Rates

Message and data rates may apply according to your carrier's plan.

Opt-In Method

You may opt in by submitting the SMS consent checkbox on our website contact or booking forms.

Opt-Out and Help

9. Governing Law

These Terms are governed by the laws of the State of New Jersey, United States, without regard to conflict-of-law principles. Any dispute arising under these Terms shall be brought in the state or federal courts located in New Jersey, unless applicable consumer protection law in your jurisdiction requires otherwise.

10. Contact

Related documents: Privacy Policy ยท Cookie Policy