Privacy Policy

Effective Date: August 4, 2025 This Privacy Policy describes how Saber West Limo & Bus Service (“we”, “us”, or “our”) collects, uses, discloses, and protects your information when you use our website, services, and communication channels, including SMS and voice messaging powered by RingCentral or similar services.

1. Information We Collect

We may collect the following types of information when you visit our website or use our services:

• Personal Identifiable Information (PII): Name, phone number, email address, and billing information.
• Booking Details: Pickup and drop-off locations, date/time of service, trip preferences.
• Device & Usage Data: IP address, browser type, pages visited, and device information.
• Communication Data: SMS, call, and email interactions for service-related purposes.

2. How We Use Your Information

We use your information to:

• Provide and manage transportation services
• Send confirmations, updates, receipts, and service reminders
• Respond to customer support requests
• Improve user experience and service quality
• Comply with legal and regulatory obligations

3. SMS and Communication Consent

By submitting your phone number, you consent to receive SMS and/or voice communications related to booking confirmations, appointment reminders, billing notifications, and customer support from Saber West. We use secure platforms, such as RingCentral, to deliver these messages.

• You may opt out of SMS at any time by replying STOP
• To receive help, reply HELP or call us directly at (888) 508 – 6468
• Message frequency may vary. Message and data rates may apply.

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

4. Sharing of Information

We do not sell, trade, or rent your personal data to third parties. We may share your data in the following situations:

• Vendors: With trusted vendors (like RingCentral) for essential communication and operations.
• Legal Requirements: If required by law or to comply with legal proceedings.
• Business Transfers: In the event of a business merger, acquisition, or asset sale.

5. Data Security

We take the security of your information seriously. We implement administrative, technical, and physical safeguards to protect your data. While no system is 100% secure, we strive to protect your information using industry best practices.

6. Cookies and Tracking

Our website uses cookies to improve user experience and collect analytical data. You can disable cookies through your browser settings. Note that some features may not function properly without them.

7. Your Rights

If you are a resident of the U.S., California, or the EU, you may have the right to:

• Request access to the personal information we collect about you
• Request correction or deletion of your personal data
• Opt out of certain data uses (e.g., direct marketing)
• File a complaint with a supervisory authority

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from anyone under the age of 13. If you believe we may have collected data from a child, please contact us immediately.

9. Links to Third-Party Websites

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those third parties. Please read their policies before engaging with their services.

10. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a new effective date. Continued use of our website or services constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, you can contact us:

• Email: info@saberwest.com
• Alternate Email: mahfoozhbhullo@gmail.com
• Phone: (888) 508-6468
• Address: 201 Evans Ave, Piscataway, NJ 08854